We took our two kids (5.5 & 3) here for a snack on a weekend afternoon in late October. The ladies working when we went were very nice to the kids (came out and gave them stickers), and us as well.
The fries were thick and nice and crispy. There were a lot of smaller bits of fries in the large order I got to share with the kids, which was really my only complaint. I ordered the 'Big 10 Buffalo" and "Madtown Mango" sauces. Both were good but I preferred the mango sauce. A large order comes with two sauces, which seems like it is enough, though the kids probably ate 1/2 of my larger order and they used copious amounts of ketchup.
My husband ordered the poutine and said it was great. I had a taste, but it's not really my thing. He guarantees me that if you like poutine, you'll like theirs.
I wouldn't treat this as a meal place but for a snack or bar food it seems pretty good. We would go there again.