Absolutely Top Notch!!! I brought in my father's old beat up watch to have a new band and a new crystal put on. Explained it was the last thing I had of my father's and the went over and above what I had hoped to have done. When they were done it looked better than the day my father bought it. I now have a watch that will last for at least another generation or more Wonderful customer service from the young lady at the counter to the individuals doing the repair. True professionals!! Highly recommend them to all and they will have all of my business