The staff in this store were so helpful! I needed to order a DVD but do not have a US address and it wasn't available for delivery to store. But they solved the problem by using the stores address for me. When I went to collect it, the poor guy had to go all the way to the end of the mall where the mail box was! Nothing was too much effort for him and he did it all with a smile. Unfortunately I didn't get his name, but be sure to use this store if you need anything out of the ordinary regarding help acquiring something.