I will not be ordering from this location again. I ordered pizza for a staff meeting (which I do about once a month) at 2:45 and asked that it be delivered at 4:45. It was at 5:15 I realized my pizza was not coming so I called them and spoke with the manager. Apparently the driver knocked on my office door and it was locked (not true my receptionist was here till 5 and never once saw someone come to the door which is all glass) then I was told he tried to call but the phone was out of service. REALLY? How the heck am I talking to you if my phone is cut off! The manager then told me that the order was canceled and my card was refunded. Not once did this manager get off her butt and attempt to contact me or contact the driver to assure he had the correct phone number and address.
I was very bothered that nothing was done to rectify the situation. Customer service is everything, we all make mistakes. Next time at least act like you care for your customers.