Our dishwasher broke! We always like to shop local to keep the $$ circulating here so we came in to check things out here after reading a lot of consumer feedback on both brands and Spencer's. When we arrived everything was clean and bright and we were allowed to peruse at our own pace and alone, no tag along sales peeps. When we started to ask our questions the rep asked some questions and then gave us feedback and insights. He informed us of some specials they had and and provided us with model numbers so we could do our due diligence and read up on them. We went home and researched what we were shown and after careful consideration we decided to take the salesman's advice and buy one that they had on close out. He saved us a bunch and we still managed to get a top rated unit!