Entire experience with Jeremy at Appliance Wizards has been very positive. Excellent and friendly communication on phone setting up appointment with Frankie. She even thought to ask for model # so he could be sure to have any parts needed on truck for day of service. Jeremy was on time, very courteous and willing to answer questions during diagnosis and repair. Was able to fix both dishwasher and clothes washer in a timely manner. Great follow up from Frankie on phone and via email. I trust them. You will be happy with these guys. Highly recommend!