I have been eating at Pizzazz since the 70's when it first opened, and I have never once been disappointed. Everything there is really good, ESPECIALLY the customer service. One time I had ordered a pizza and by accident they gave my pizza to a take-out order (they do a big take-out business) so I had to wait about 5 extra minutes for their pizza to be done for me. The wait was minimal, but without asking they gave me the pizza for no charge because of the mistake. That's the type of high quality service they give.
Maybe the salads aren't that innovative - a nice size bowl of iceberg with a heaping topping of cheese. But the house Italian dressing is to die for - I've never had a better dressing anywhere else. All the pasta is good and spicy and piping hot. The pizzas have a great variety - both red sauce and white pizzas. The calzones are AWESOME - they have some standard styles or you can pick your own toppings. My fav - the spinach and cheese calzone with pepperoni. Piled high with a soft, yet crunchy dough, makes me hungry to think about it! All served with a side of sauce if you want to dunk.
Yes, as a whole the restaurant is on the small side, but the parking lot has been widened recently and is much more accessible. There's a good reason that there is always people waiting to be seated - GREAT FOOD! It brings you back again and again, like I said, I've been eating there at least once a month for 30 years and now I'm driving close to 20 miles just to get there. IT'S THAT GOOD!