I'm writing this review for my mother and Where do I begin? My mother spent weeks researching and looking for SUV's and finally, she found a mercury mariner that she really like at this dealer.
First strike: she called the dealership and they ran her credit. Now, she doesn't have great credit but she knows that. She did her research she knew about how much her monthly payments would be and she knew that her payment might be different from her calculations but not by much. They told her that her monthly payments would be almost $100 more than what she calculated. I did my own calculations and tried tweaking the numbers to get even close to what the dealer told her and I have no idea how they got that number. My guess is that they were trying to slide extra add ones past her.
Strike two: this really goes along with strike one but they came back to her twice and the monthly payments magically came down almost $100. What was that extra $100 for? I'd really like to know! I don't have proof of this but how can I come to any other conclusion besides they were trying to take advantage of a woman they thought would be an easy mark?
Strike three: personality, I would've been done with them at strike one but she really liked the SUV and it EVENTUALLY met all of her criteria. So, she get preapproved, and we are on our way to go and buy her SUV. On the way, she gets a call and is told that there is another party coming to buy the SUV. but come up anyway because they might not get approved for the loan. I wouldn't call this a bait and switch but I would definitely call this bait and switch adjacent.
I would absolutely not recommend doing business with these people. Please save yourself the hassle and indignity. Stay as far away as you can!!