I have been coming to Ahwatukee Nail Spa for a good year and a half or two to get my brows waxed. Amy is absolutely amazing. Every time I come in, the woman up front (I assume the owner?) asks me why I don't get pedicures or fills there. I tell her I have somewhere else I go for those services. I haven't ever told her why. Hopefully she reads her Yelp reviews!
Today my car is a Fletcher's getting some work done. Since Ahwatukee Nail Spa is in walking distance to both my house and Fletcher's and since I needed a fill, pedicure and waxing I thought I'd give Ahwatukee Nail Spa another chance. What a disappointment!
The pedicure is lackluster. The gentleman completing this service had a decent enough disposition but it didn't seem like he cared a whole lot about what I was asking. This is the primary reason I stopped coming here for these services almost two years ago. I told him I have extra skin buildup on my big toes from wearing heels every day. Ask him if he'll take care of it. He says yes however, he doesn't. The massage was hilarious. There was no massage to it. It was literally copious amounts of lotion into my calves and feet. He painted my toenails and off to the fill in we went.
At the start of the fill, I asked him to please plan to put acrylic all the way to the tip to reinforce it because the acrylics are starting to break. He then informs me that they only fill the area at the top where the nail has grown out...I'm aware of what a fill is. Much to my chagrin I've had acrylics since 1996!! At this point I said, "You know, the woman up front asks me every time I get my eyebrows waxed why I don't get fills or pedicures here and this is a perfect example of why not. You don't tell a customer no on a request like this. You also don't school them on what a back fill is. You simply do what the customer asks and if you want to charge me extra, then fine." He laughed. No kidding, full on laughed.
So, at the end of the fill he asked to see my feet. Turns out he hadn't put the top coat on. So, he does this but does it in a way where you can see he's all over the place and there is top coat on my toes.
I will stick to AZ Tip -n- Toes where my business is appreciated, I'm respected as a customer and my pedicures and fills result in satisfaction!
Never again Ahwatukee Nail Spa. Never again.