Terrible. Find another place to eat, there are plenty near by.
First time I went (oct 2016), waited for 20 minutes for a ham biscuit. I was second in the inside line. I also called the customer service number to report a bad attitude employee who was very unprofessional in her communications, walked off the job in the middle of an order bc someone was complaining about their wait time. Throw her apron on the counter and said "I'm not puttin up with this, y'all better come regulate this fool" then walked outside and smiled at beside the front entrance door.
Second time yesterday, stood in line for 8 minutes and it didn't move once, I was the 8th person in line, so gauging by the first experience, it would be an hour. The rude lady that walked out the first time, was still there and acted like she could care less about customer service.
Love Bojangles but won't go back here again. The manager is an older lady and she seems like she's given up on life. No engagement, obviously does not hold her people accountable. Also, I asked to be contacted by Bojangles and they never did. Poor response by corporate to a very negative situation.