I inquired about a CPO Mini I had found on their website, they gave me a price, I countered a bit lower but fairly, I was told they could not possibly "go any lower because it is a CPO car", passed on that and did not hear anything further. So I continue to follow the car on their website and surprise, a week later, it is now almost $600 less than what I offered, no follow up call, no follow up e-mail! Moral of the story...should have let me know, would have kept another $600 in the deal, made a sale, and perhaps had a happy customer.