We always come here and I the concept of a kids cut is always awesome. Every time we come it's always a wait. Even if we have an appt or not. Today we are the second person of the day walking in at the same time another customer was walking in. It took 35 minutes to wait for a cut today.
The employees take phone calls constantly which distracts them from doing cuts. Also I don't like anyone sitting on the phone while they are cutting my kids hair.
I've watched them walk away from small kids sitting in the chairs and the kids almost fall out. They should know better than to walk away from a small child
Sitting in the car chair or any chair at that.
Today a little girl was getting her hair cut and she kept telling the lady it hurts and she didn't even pay much attention to it.
I would much rather go to another place to get a hair cut but my son enjoys watching movies or playing games while he gets a hair cut.
Maybe I'll look to see if there's another one around because this gets completely ridiculous.
They lack customer service.
Why don't they have a receptionist?? It's so rude to walk away from a job to answer phones, make appointment and greet people.
Also we signed in my husband too when we arrived and they skipped right over him. So way to loose a customers.