Craig is the owner. We researched four companies, had three give us quotes. Craig returned our call same day. Showed up for first estimate on time with great ideas using our preferred layout. Had no issue waiting on us getting other quotes and assured us he was competitive. One company took over a week to get back to us by phone and another week to come look at the project. Told us they would have some estimates in the next few days and we have yet to hear back. The other never returned our call.
Once we decided to go with AZ NativeScapes, Craig insisted on coming out to meet me in person since I was not at the first meeting. Again, on time, more ideas and we set the schedule.
Craig may have some reviews about him not returning calls, returning them late, etc. But he answered us quite truthfully. He did a poor job managing that piece of his business a few years ago and that has not been an issue over the last couple years. We knew this to be true from our research.
Day 1 - Craig and crew showed up on time and evidently got right to work. By the time I arrived back from my trip at noon, so much was already completed. They worked all day and past 6pm
Day 2 - Yep on time. And I mean 7:30 AM! Crew worked through mid afternoon to complete the job. Craig went through the irrigation schedule, how to add extensions, how to care for each plant and his crew even helped the bulk trash people with our stuff. They left the place clean, too.
It has only been a week, but all but one plant seems to have taken well to their new homes, the yard looks amazing.
UPDATE - Craig followed up in person to see plants, check watering and our satisfaction this past Friday.