Our experience at the Rec Room was lacklustre. We came in around 7:30 and asked for a table, and we were told it would take about 45 minutes to have the table ready. We went back an hour later and were told it would take 15 minutes since they were cleaning. When we went back after the 15 minutes, we were told it would take 20 more minutes because they were STILL cleaning the tables.
There seemed to be plenty available tables, but none of them were being cleaned, as it appeared there was more security guards at the Rec Room rather than servers waiting and cleaning up tables. Around 9:00pm we decided that we would leave, but as soon as we were about to cancel we were finally seated. Personally, I feel that my party and I were not seated fast enough due to not being taken seriously, as we were a bit younger than the others at this establishment.
Once we were seated, there were still a lot of empty tables but they were left dirty. One table near us was dirty for the majority of our dinner until it was somewhat cleaned.
The redeeming quality was that it didn't take too long to get our food after waiting over an hour and a half for our table. The pizza and burgers were average at best. The wristbands for the games were very efficient and there were some really fun games, but the selection was a bit limited.
In all, I don't plan on returning, and would much rather go to Dave and Busters for a better experience.