This review of the Hilton Laval is based on my experience using a room for meetings and the restaurant for breakfast and lunch.
We had two days of meetings and in somewhat typical style they setup the room for 20 people in a U shape and space was a bit cramped. In a previous occupation I use to conduct 15+ training sessions a year so I'm familiar with many hotels and how they operate when you rent a room for a function/meeting. For many hotels they try to put you in a smaller room and pack as many people in as possible. This room provided was a long rectangular shape and with many of our guests being big guys it was a bit cramped but not too uncomfortably!
Catherine our function attendant was pleasant and was available when we needed a hand. Her service provide was a 3.75/5! What makes it more important for me is to have a person who comes by 2 - 3 times during the day to make sure everything was okay! The meeting room had nice large windows which provided some nice natural light! Meeting room was a big cold at times but I prefer it colder. Many guests were a bit uncomfortable!
For the breaks I'd like to mention they put out what appeared to be V8. This was not very popular as not as many people are a s healthy conscious!
Onto the restaurant. We at the breakfast buffet 2 days and the lunch buffet. I would rate this a 4/5 as there was always quite a good selection of everything you could imagine. For breakfast there was even smoked salmon! At lunch there was a good selection of salads, a few fish options and more than enough to choose from.
Although we have not received the bill yet I imagine it will be a bit on the higher end! Everything is an a la carte option when it comes to meetings! I'm interested to see how much they charge for a flip chart and if they charge for wifi (that we never used)! You usually need to argue with them concerning some of the charges they want to impose. We were charged $500 for the meeting room for 10 hours which in my mind is a bit steep, but probably comparable for other hotels in the area!
All in all not an amazing experience but not bad! 3.75/5