I bought a Groupon for 2 cuts with style. I used one for myself. The stylist, who is mercifully no longer there, cut my hair longer on one side, and cut almost 2" off ( I said no more than 1/2"). Called them repeatedly (4-5 times) before someone (I think it was the manager) called me back, but I had already gone to Antina's (another Groupon disaster). Unfortunately, I was heading for a tunnel on the T; I called back, booked an appointment, went, and left, because the new stylist encouraged me to go back to Antina's and have them fix my haircut and partial highlights that they screwed up.To her credit, she did offer to fix my hair, but Antina's screwed it up, so they should fix it.
I still have the other cut I need to use by June, but after 3-4 more calls without a call back, I'm not hopeful. I'm calling bank for a refund, as Groupon refused.