I had a good experience today. Even though I was a little stressed out I had a long stressful day adding to it a issue with my card. Michael B. Made it easy got me out of my funk and helped me out and fixed my issue. This never happens normally at banks. Chase has been amazing since I signed up with Morgan at the Sun City location. Morgan was extremely helpful too very nice helped me set up all my accounts and walked me through how to use the online services. I normally go see her today I just happened to be closer to this location