I Went to another Spencer's store and was not getting the service I was expecting. Spencer's has a terrific reputation for pricing and customer service and my first experience was not going well. In an effort to ensure I was getting the lowest possible price I went to a different store (Tatum). That is when my faith in Spencer's was fully renewed and then some. Our sale person, Tommy was phenomenal. He went above and beyond and worked hard to find us the best prices. He also did a bunch of research on rebates and found us several, saving us even more money. He did all this because he is a professional, all the time knowing he was not getting any commission because the original salesperson was already on the ticket. I highly recommend you visit the Tatum location and I would also ask for Tommy!