It wouldn't be justifiable if I don't update my review and its been due for sometime. Yes going up from 2 to 4 honest stars now (Hey shut up! its not because I got passes for free pizza from Justin, after my first not-so-good experience).
First of all, shout out to Justin from Blaze's team. He reached out to me via Yelp messenger and offered me couple pizza passes as an apology for me not having a great first experience at Blaze's (in my initial review I would have complained of burnt pizza). I mean, I was taken aback with the gesture. Who would go to that extent to please a customer, especially when its already a 4star reviewed? I am super impressed with the customer service and Justin's gesture. Blaze is for sure in the pizza business for a long haul.
Thank you for being kind and doing what is right to please your customers.
Our second time - now we know how it works, it was easier than the first to choose and ask what we needed and our pizza's came out with nice and crispy edge with delicious toppings and we honestly enjoyed the taste more this time. Like I always believe its just not the food but the whole package that makes a food place a great success and heck Blaze is definitely in the right path.
Cheers Blaze team!