I was very impressed with Austin right from the get go. Not only did he answer right away, he was honest on why he couldn't do things my way right now. We set up an appointment for him to come to my work location and be done near or around my lunch break. They did a beautiful job. I got the $100 custom detail and it was wonderful. He continued communication after the job was completed and I was impressed. I've had a couple of detailer a drop off the planet once a job completed. Not these guys. Thank you so much and a job well done. P.S they could have charged me extra for how dirty my car was. They didn't.