Please make sure you leave the location with a receipt confirming that your items were dropped off! "Do you need a receipt?" "Yes!"
They will not care for your items if you simply drop off! I recently dropped off my university textbook rentals and one of the textbook box was lost! I understand that I should have requested a receipt to confirm that my packages were scanned but they were quite busy and I was wrong in assuming that they would simply scan and care for my packages. I called and the young lady was rude and interrupting simply stating "Call Customer Service. There is nothing we can do. Call Customer Service." Customer service was not helpful either. Unfortunately, I now have to pay the textbook.