I've been to better locations than this one and I would say this is so far the worse one I've been to.
They have signs all around the store promoting their new summer drinks and encouraging customers to go purchase it. So we went to order the mango black tea lemonade and they told us it was sold out! REALLY?! On a hot summer weekend, while this drink is on promotion all around the restaurant, inside and outside, you don't stock up enough inventory to make this drink?! I felt very disappointed!
So we ordered the sparkling passion tango tea pineapple which they suggested that was really good too but we requested with less ice. As we got our drink, we were disappointed! It was super sweet like drinking sugar water with not much flavour because the sweetness overrides everything. And less ice? We got totally NO ICE at all!! Which was extremely disappointing because on a hot summer day in the afternoon when it's 30 degrees outside, all I want is a cold, refreshing drink to cool me down, not a room temperature sugar water which I pay $5 for!!! And it's suppose to be sparkling, not even close, tastes like pop that you have opened for over 2 hours sitting in the heat. I'm pretty sure you know what I'm talking about!
Think the drink was disappointing enough, guess again, the washroom was WORSE!! Once I walk in, it was a messy disaster!! There's shredded toilet paper all over the floor, zero toilet paper, floor was dirty and messy, felt like I walked into a port-a-potty. DISGUSTING x 100000
I will never want to ever step into this location ever again!!