Let me start off by saying I'm a crazy dog mom. When I first moved to Vegas I would rather pay for my Boston Terrier to fly back east with me before I left her with strangers. But that got expensive, and I was wearing out my coworkers and friends asking them to dog sit. I needed to find a place for Faith (my doghter) to stay over Thanksgiving so luckily I met a staff member for Hot Diggity Dog at a Haunted House (random, I know, but just an example of why talking to strangers is a good thing unlike our parents told us when we were young). Anyway, she told me I could reserve a private, non-steel-cage suite for Faith while I was out of the country and she could go into the daycare for small dogs (big dogs are separate) during the day - and there's a staff member on site 24/7. Sold! I came home and Faith had a new Boston Terrier boyfriend, a fresh bath, teeth cleaning and her nails did. Meanwhile the staff and her got along so well they showed me pics they took of her playing. And, they have a video camera so I could watch her on the daycare floor...which I totally did until my husband told me I was crazy. In summation: I trust them with my baby. Now I take her here for all her grooming needs and when I have long work days.