First off I will give positive side of this place. The lady at the front desk was very kind. The place looks very welcoming as soon as you walk in. The back where the "tables/chairs" is very clean.
As for the massage, it was one of the worst massages I have ever gotten. I chose the hour foot massage and asked for medium to deep pressure. My friend came with me and got the "full body massage". They had her right next to me. The guy brought out a bucket of water for her and she said it was too hot but he just walked away. (Side note, the employees were nice, they just didn't speak English very well) He came back a minute later and started massaging my head. My lady came out and gave me lukewarm water. She didn't come back until at least 10 minutes after I had been sitting there. She begins by putting some kind of lotion on both legs which was soooooo cold then put a towel on my right leg. She began by rubbing with light pressure on my legs and the tops of my feet in short motions. So I thought maybe it was just a warm up to get deeper however, this was not the case. She did not do any type of specific trigger points on my feet. She just kind of rubbed my leg. I told her she could put more pressure and it was about the same. The whole time she kept applying more and more lotion on my legs and feet which made no sense to me. After she did both legs she brought out scratchy warm towels out and wiped my legs down. Then she did a little massage on the rest of my legs and it was over. Needless to say, I did not feel relaxed. I felt like I could have given a friend $25 to rub my feet for 30 minutes and it would have been better. It seemed to me that they did not know what they were doing. I'm going to reach out and say they probably aren't licensed therapists. I'm not sure how this place has almost 5 stars and I will not go back. I'll just stick to my very expensive therapist once a month and go get a pedicure because I get better massages that way!
My friend was also not impressed with her massage. She said the guy kept pressing on her bones and it hurt pretty bad. She felt like he didn't know what he was doing either.