My first time going to European Wax Center, but my 3rd bikini wax. It had been six weeks since my last bikini wax and unfortunately my aesthetician was moving out of state, so I had to find a new place. I chose European Wax Center because it was close to my home.
The Good: The front office and wax rooms were modern and clean. The staff and my "new" aesthetician were friendly. The waxing itself was not that painful (hard wax).
The Bad: After the first time informing my aesthetician I had my own exfoliating soap at home and that I do not get ingrown hairs, she still continued to try and sell me their products. I get home and check out the new landscaping or lack thereof and was disappointed. There were multiple stragglers in the areas she "waxed". These were not stubbles either. And too many for me to bother plucking out myself.
The Best: As a new client, my first visit was free (minus the tip). Because of this, I gave 3 stars instead of 2.
I'm wiling to give them a 2nd chance and at that time express my disappointment from the 1st visit. If, the 2nd visit is better, then I'll update my review and increase my star rating.