Really horrible customer service and zero consideration for the customer. I went there with a list. One item was out of stock. I travelled a long way to get there, and was only told sorry, too bad for you, basically. They advertise stuff they don't actually have and its apparently my job to make sure they have the stock they've advertised, you know, because making me build the furniture myself isn't enough responsibility. It made me not even want to buy anything on my list there. But I swallowed it and just got what I could from the list. Fine. Then I ordered the last thing, a coffee table, from their website. It's been five days and I still don't even have a tracking number. I called customer service and they said I'd probably get it today, but I have no idea if they mean the table, or just the tracking number. Neither has showed up. The guy was very short on the phone with me. I'm still using my son's play-table as a coffee table and I've been trying to buy a coffee table from them for weeks now. Take my money, give me a coffee table. It should be really simple but for some reason, it's not. I ordered a bunch of other stuff at the same time and I've gotten tracking numbers from every other company except this one. IKEA has some cool stuff, but it's almost not worth the hassle of dealing with them in order to get the stuff. I paid $30 extra for them to loaf around for a week before making a simple, single-item delivery in the same city as their store. I should have just picked it up myself instead of wasting my money. Glad I don't have to buy home furnishings very often. I hope my table shows up and there's no problems so I can just put this whole transaction behind me.