I found superb service from the Big O Tires outlet on Maryland Parkway during the morning of 7/6/2017. I was near the end of my rope, very close to experiencing a heavy dose of anxiety. The left front tire on my car just went flat and the desert heat in the valley was about to do what it does best in the summertime.
At my cooking point, I went inside Big O and was immediately and cordially assisted by David at the front counter. David arranged to look into my tire issue immediately and Jay, a Big O Tech, was assigned the task. The tire suffered from a heat ring due to driving it for a mile when it was flat, and also Jay discovered that my spare tire was not the correct unit because it did not fit the brake caliper.
Then there was a glimmer of hope! It was determined that the tire went flat because it unsealed itself around the rim; Jay squirted 22 oz of tire sealant in and around the crack and let it cook for an half hour; it needed to cook to get the best results, and after it was cooked, we would see if the tire would hold air pressure.
I almost couldn't believe my good fortune! To my amazement the tire roared back to life, although I was warned not to drive it on the freeway. The tire will hold for a few days until I can get it replaced.
For all they did, David and Jay did not charge me one thin dime for repairing my flat or offering me their sound expertise! The expertise they included in their service to me was essential in helping me understand what I was into, and because they were candid about everything, I am well pleased.
They sent me on my merry way and the song in my heart rings today. The bottom line is that I recommend this place, try it out and see for yourself.