I was really confused when I first walked in. There was no menu and I didn't notice the price on the wall for the bowls. When I got in line, I had no idea how they were going to charge me, by weight? certain ingredients? by gender? I didn't know. No one had explained it to me. I found out later that you pay one flat price. I made it through the process fine, got my food and enjoyed it immensely, until I noticed that they did not put in one of my ingredients! They took out the pineapple from my bowl of ingredients that I handed them. Why?! What do they have against pineapples? The waiter was very friendly, until he learned that I had a high value coupon. Then he practically ignored me the rest of the time. That was fine, because I didn't really see the point of waiters at this restaurant anyway since they don't really need to take your order. Overall, the food was great, you get a lot for the price. Now that I know the process, I would come back again.