Thai Express is one of my favourite cheap 'n cheerfuls and after finishing a job in the west island I spotted one as I was heading down St-Jean Boulevard. Upon entering its a really nice looking place, lots of seating, yet for a lunch time it appeared to be rather sparsely populated. I am quite use to Thai Express' level of service, which is "express" level, at most locations you're chowing down before McDonalds has even finished microwaving your burger.
I am also use to the Caribbean temporal anomaly called "Island Time" where everything happens in slow motion due to the lack of motivation of the island's inhabitants. Little did I know that Island time also referred to the West Island of Montreal, but it appears to have found its home in this particular stretch of DDO.
The first bad omen -- no one is working at the cash. I stood there a good 3 minutes before someone finally meandered over, after placing my order I stood and waited, there was no one cooking anything, and now a few others placed orders after me, still no one manning the wok.
Finally after about 10 minutes and being quite hungry and frustrated I asked why there was no one cooking and swear to God, this is what I was told. "The cooks are off having lunch" to which I replied "That's ironic, I'm here for the same reason!"
It took me another 5 minutes to get my money back as no one knew how to use the cash register, I then went somewhere else.
Funnily enough when I told this to a friend he told me this place is known as a disorganized disaster, and the google review of it pointed out the same.