Been going to Barriques in Fitchburg for maybe 10 years? The staff there was always a bit uppity, but I put up with it because the food and atmosphere was good. I think I even gave them good reviews in here before. My trip to Middleton pushed the needle over the edge, however. Pretty good line waiting at the register, while one of the wait people was ambling about, taking her own sweet time getting back. Several other staff went past the register without so much as an acknowledgement that anyone was there. When she finally decided to come back, turns out they were out of several items that were on the menu, and response was no apology, no sympathy, just "if they aren't in the cooler over there we're out."
Left and went to Culvers. Food and atmosphere are a bit less, but at least friendly and conscientious humans work there.