Ok, so I frequent the location on N Durango, so I have something to compare this location to. The counter staff are friendly, the delivery to the table was done with a smile, the burger was over cooked, but otherwise consistent with Rachael's Kitchen quality. The serving of sweet potato fries seemed small, but again very tasty.
The lack of coffee in the beverage area was a slight bummer (great when added to their iced tea) but maybe people in the NW area drink more coffee, lol