We decided to give this dental office a try. The first time my husband went they forgot he was waiting and he was left for 45 minutes. My appointment was fine. But when I took my 4 year old, different story. Staff was rude. No offer to help with the door ( my youngest was in her stroller) hygienist was not patient or kind with my daughter. When I brought this to the attention of the receptionist her actual response was "whatever." All this despite the fact I twice made a point of mentioning how hopeful we were that our 4 year old daughter have a good experience. I would avoid this place if you're looking for family friendly.