Do not go to this dealership. After moving to Pittsburgh from Houston, I needed a dealership for service and repairs and found this one. I had a rattling noise coming from under my new GMC Canyon and brought it in to have the problem diagnosed. After driving in the car with a service rep to verify the noises coming from under the truck, I left the car with the dealer to investigate the issue at 9:00 am. I called back 8 hours later and they said my truck was ready (they didn't call me prior to inform me of what the issue was). When I came back they informed me the noise was coming from some minor clutter in my backseat (folding hunting chair), so the rattling noise under my truck was my fault, and there was nothing to be done.
I will never come back to this dealership in my remaining time in Pittsburgh. In summary this dealership has the following qualities:
- Terrible customer service
- Dishonest assessment of vehicle issues
I'm disappointed in the quality of this dealership because I had such a positive experience in Houston where I bought the truck. Hopefully I can find a more honest, reputable dealer in the future.
Nick