Just getting into the cycling world and found this place very helpful. Especially on a Sunday - near closing time. The staff still took the time out to answer questions and I ended up finding a killer high visibility jacket on the clearance rack.
The staff is quiet knowledgeable. I did not purchase my bike here, so I don't know if there's any pressure to do so, but I mostly came here to gather gear and look at the clearance rack. I'm sure they service bikes here as well... just haven't gotten to the point where my bike needs service just yet (knock on wood).