In my search to find a new hairdresser I thought I'd give Rolf's a try. I live in the East Valley and my local salon didn't have such great reviews so tried this location since it's not far from my job. My stylist was running behind, so I was a little worried at first but the staff was pleasant and when I actually was seen I felt what I wanted was understood. I had a deep conditioning treatment and a clean up of an A-line that had issues (done at another salon). Courtney did a great job and I am very happy with my appointment. So much so I am going back next month to meet with color expert and Courtney again! I did forget to use the Yelp coupon (which would have saved me 30%, so don't make my mistake as I think it's only good on your first visit).