I wanted to get my cats shaved because I am tired of all of the cat hair. When I spoke with FF - the guy was super helpful and explained to me why the lion cut was the best option for what I wanted. He also advised me that my cats might not recognize themselves despite being from the same litter and having been together since birth. I took 2 carriers. When I got home and let them out - he was right. One of my cats clearly didn't recognize his brother. It' been a little over a week and I LOVE IT! I am not covered in cat hair, I don't have to do the daily maintenance and I actually like the lion cut. I've already scheduled to have them groomed again in a few months. Excellent advice and service. And, of course, they clearly love cats!