ok so this is just a lab and as most people have come to expect being branded with a bar code and shuffled through the system .I must say i am really impressed with this lab.The people their were clearly happy and were helpful and actually resembled human beings who have understanding,logic and feelings.So i guess the moral of the story is don't be too quick to judge a process .Sometimes along the way you meet nice caring people who do their jobs with relative happiness in the service of their customers.