I love this place! The staff members all have positive attitudes. The interior is clean and has a wide open floor plan. It's doesn't feel too much like a fast food joint. There is a hand washing station right out in front of the doors which is unique keeps people from crowding the bathrooms. Our food was almost immediately ready, but didn't taste like it was sitting around.
I'd have to agree with other reviewers, this place is definitely up for competition with Raising Canes. The chicken is tender and free of rubbery gristle. The breading is seasoned (a definite one-up to raising canes), and all of their sauces are made in-house. They offer grilled or fried chicken and turkey in a variety of dishes: tenders, sandwiches, salads, etc.
There are substitute side dishes for fries. Blueberry coleslaw is just one other option. For those of you trying to eat lightly, fruit can be substituted for fries. My coworker loves the toffee dip that is served with the apple slices.
There are two Coca-Cola Freestyle machines and three different teas offered at the drink station. All of the teas appear to be freshly brewed.
Visit after typical lunch break hours and you're less likely to wait in line.