I frequently use the online ordering tool for this Chipotle location and they've never let me down. They always have my food ready, and they are polite and friendly.
The few times I've gone in to order the line is usually long, but kept at a pretty quick pace because everyone is working hard to keep the line going as fast as possible which is greatly appreciated.
I'm glad this is my Chipotle of choice because I've been to others that pale in comparison.