Horrible customer service. I went there a little after midnight to try their new Reuben. I ordered it traditional but then the guy says we are out of rye bread. So i got it with Italian herbs and cheese. He gets the cheese and meat on my sandwich and then i ask for it to be toasted. He then tells me their toaster is down for cleaning even though no one was cleaning it. Who wants a cold Reuben? He could have said the toaster was down as soon as i ordered a hot sandwich. So i got a cold Reuben on Italian herbs and cheese for $10. I'll never go back to this subway. If only capriottis was open 24 hours. At least i know I'm getting a good sandwich for $10.