I am OUTRAGED AT THIS COMPANY!!! We had a guy named Chris come by 3 days ago. He offered us this great package deal to go with Dish. He told us that even if we were locked into another contract with another company that Dish would pay up to $240.00 on that contract. Then he looked at my mom's bill and said nope your not locked into a contract, if you were it would be on your bill. Chris out and out LIED to us!!! I am unemployed right now and my mom is on Social Security, we cannot afford this. I told her to just cancel Dish and go back to Direct, she's considering it, but our Direct dish is gone, Chris took it with him. She did call the company and talk to someone, but nothing has been done yet. Chris ought to be fired, but if I know the company will make an excuse for what he did, or will accept his excuse. He needs to own up to it! My mom called and left him a message on his phone, he hasn't even had the integrity or honesty to call her back. If it was my decision I would cancel them today, but it's not. Be assured I will tell everyone I know or meet what this company did to us!!!