If I could give this dealer a 0 star I would. Customer service when you get there is ok. Nothing special other than a car sales person trying to get you into a car. The reason I'm rating this so low is because the process took forever than what they had initially told me which I didn't mind I understood that that's the way the car buying process works. After about 2 hours when they couldn't get an answer from the banks they pretty much kicked us out telling us (the sales manager) that he will call us back next day. I called them to follow up trying to get a hold of the sales manager and nothing. Never got a call back or anything. No email, nothing. So it's kind of sad that they just left us hanging like that.