I take both of my kids to this clinic and have done so for several years now. This is by far the best pediatric office that I've experienced. Yes, the waits can be long but everytime I've called with the sick or injured child, they have gotten us right in for an appointment or given us good direction on how to address the situation. My kids see two different care givers and both are fabulous. Our experience has been that the staff, nurses, and doctors are very friendly and take time to listen to both kids and parents.