We had 2 less than great customer service experiences with this place in the last week. First with my son getting his permit, and then with transferring a title. The fact that you have to get there by 4:30 to get a permit is ridiculous when it closes at 6pm and there isn't a single person waiting in line. The gentleman wasn't even polite in turning us away and had an attitude. We unfortunately had to return to transfer a title later in the week and the same guy wouldn't accept the signature, even though it was notarized! He said it looked tampered with. We went up the road to another 3rd party place and got it done within 5 minutes, no questions asked. I guess they don't want our business?! I don't get it...