This was my first visit, but the ladies here are super fun and friendly (and funny). The lady cut my hair just like I wanted it! I even came back the next day to ask if I could get the back shortened a little more (they didn't mess anything up, I just wanted it shorter than I thought) and they did it and didn't even charge me! I'll be going back for sure...for me it's all about how comfortable you feel with the people cutting your hair.