I went in for lunch at 3:00pm with my mother. We needed to catch something relatively fast before we headed out to complete some chores. The staff was really friendly to us. They seated us in an area that was super sunny and I ended up facing the sun. When I brought it up with the waitress in our section, she promptly moved us to another section, closed the blinds in our section and the manager came by to apologize.
We promptly ordered our meal with 2 classes of water. We ordered:
-cajun shrimp pasta
-roman pepper steak
total cost was a little bit over $20.00.
The wait between ordering and service was about 10 minutes. The shrimp wasn't tough and the pasta wasn't over cooked. The steak was tougher than I liked, I ordered medium well done.
The flavor was ok, the texture of the shrimp and pasta ok but the steak tasted ok but kind of wimpy looking. My mother was not disappointed but didn't really like the restaurant; it was her first time at Applebee's. Her first comment, when the food arrived was, is that it looked nothing like the pictures in the menu's. It lacked the sheen and quantity as seen in the menu. My steak was, simply put, nothing much to look at.
All in all, the food isn't worth going to, but the service was friendly and helpful. Did I mention my waster glass was never past half empty. A star just for that.
One last thing, there were a pair of old ladies, friends, sitting next to our booth. They had to have been there for at least an hour before us. They slowly ate through some chips, then ordered an appetizer as we were leaving. They chatted, laughed and the service still kept on smiling and checking in on them. Totally cool of Applebee's.