I spent so much time and money at this place for mediocre results. I purchased a groupon and was told if I wasn't satisfied with the results after I had used up the (6) treatments with the groupon I could "trade up" and put that groupon towards the "any body area for a year offer groupon."
After the 6 treatments, I wasn't satisfied with the results, so I called to trade up and was told I couldn't do that, even though every technician had told me I would be able to throughout the course of my groupon. They warned that I not stop part way through my treatments so I conceded and purchased the $69/month because I could cancel anytime.
I went every six weeks for another 9 treatments and finally threw in the towel. I called to cancel and they asked my reason, I explained how many times I'd gone, the money I spent, the lack of results, and that each time I asked a technician how many treatments they thought I would ultimately need, I kept getting different answers. I understand it varies but they must have some idea, and if they don't they shouldn't say one groupon will be enough!
A manager contacted me and asked to meet so she could see my results. When we met, she agreed after the number of treatments I'd received I should be seeing better results. She gave me four free treatments which I appreciated and recently finished. There was no additional follow up and my results aren't much different than before the 4 additional treatments. In the end, I spent $1,125 dollars and 19 trips over the course of two and a half years. I'm reminded of my disgust at the amount of wasted money and wasted time each time I shave:/