This used to be the old BT Burgers location, of which we were regulars for more than a year and enjoyed. The new owners, not so much.
We had been looking forward to an American Burger opening nearer to us, after seeing how well they did nearer downtown Charlotte and at SouthPark. However, this one is a BIG disappointment.
We started with our usual Friend Pickles. Now, I know in some areas this is supposed to be "finger food", but really guys, serving them ultra hot right out of the deep fry without plates and utensils? I had to ask to a couple small plates for the table, and then had to get up and fetch my own flatware. It's like the guy bringing out our food couldn't comprehend we didn't want to suffer 2nd degree burns handling freshly fried pickles.
As for the burgers themselves, it was obvious they were hand formed, but just barely so. They tended to crumble apart in the bun, turning into more of a "lose meat" sandwich than a "burger" which usually has some adhesion if properly crusted on the outside. The flavor was OK, but the consistency was a bit of a turn-off. The buns weren't that great either.
With a Bad Daddies Burger going up across the street in another month or so, I doubt this place will survive long.