You know, I wasn't going to waste my time slamming them (almost) but these people WILL NOT STOP CALLING. I have told them repeatedly to lose my #, but oh hell no.
Back story: I actually bought 2 cars here. First one was new, all was well, treated wonderfully in service by Mike, who sadly is gone.
Second one was used. 1model yr. old which I needed when I wrecked the first. OMG, what a difference. Finance guy screwed me over; of course I am somewhat at fault, but I NEEDED a car, and he kept me for almost 2 hours. Then I bring it in for service, and am told (not by Mike,new creep named Darryl) that I needed brakes and a battery. With 17K miles?? The one I wrecked--same make & model-had over 35K on it and I'd never had to do brakes, or battery. What do they do, strip the good stuff off the cars on the used car line? Maroon tried to sell me tires too-not a chance. Went to Discount; they said I was good for probably 20K miles.
Then they wiped out their entire service dept. and brought in a bunch of kids. Seriously, kids, not experienced service writers. I had a window motor fail suddenly on the freeway, sounded like I had been shot at, and window falls into the door. I was understandably rattled. Chick at "service" could have cared less.
Now the worst. I rented a car from the Enterprise next door for 2 days (window problem happened on Friday nite, they said they'd have the car back to me Monday). When I picked up my repaired car, they said "Oh we work with Enterprise all the time-just leave it here and we'll take it over." Sure. I get a credit card bill for 5 days on the car I had 2 days. NO ONE would take responsibility for the overcharge, NO ONE had a clue what happened to the car................I escalated to the GM, and again, he could have cared less.
HEY CAMELBACK FORD, FREEKIN' STOP CALLING ME--I WOULD NEVER COME BACK THERE.