Went to B&BW for a quick work mission (buy gifts for a meeting). As soon as I walked in I was greeted by a lady by the name of Shannon. I told her I had a budget for what I needed. She was very patient and showed me throughout the store what my options were. She gave me so many suggestions, I was loving them all! If I wasn't on a budget I would've probably bought more. I'm very glad with the customer service I received throughout my visit. Perfect from walking into the store all the way to walking out with me! Friendly, patient, dedicated, those are some of the things the employee Shannon demonstrated. Very pleased with the products I bought today!